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So there you have it: all you need to know about repairing your own Apple TV remote. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. The remote needs a reset. I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. Also I guess that as long as the native remote control does control the volume, my TV is compatible with this feature. Jun 1, 2022 8:34 AM in response to mikereed36. from the TVs remote, but when the volume control is set to this custom setting it still does not work. To start the conversation again, simply The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. Good luck, and happy watching! Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. 1-800-MY-APPLE, or, Sales and Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. My Apple TV remote volume controls wont work on my tv anymore. Fortunately, we know exactly how to fix it and will walk you through the steps below. To start the conversation again, simply charee144, call Our Privacy & Security Course for Apple enthusiast is our most requested course! Hi! If your Apple TV Remote's volume buttons become unresponsive, it may be because of a bug that can occasionally pop up. The standard Apple TV remote and iPhone/Siri remotes behave the same way. Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). My Apple TV is connected to a Yamaha receiver, which connects to a Panasonic TV. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. A forum where Apple customers help each other with their products. If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. Source. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. In some cases, it works after pressing the button multiple times. Same with - and mute. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Primary phone: (641) 472-6330, Rachel Needell is a Feature Web Writer at iPhone Life, a published poet, and a longtime Apple enthusiast. Anyone else having this problem? Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. Program your Apple TV Remote to Volume. This site contains user submitted content, comments and opinions and is for informational purposes Apple TV 4K, New Siri Remote not controlling TV Volume (IR). To reset the volume, go to Settings>System>Reset. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). If the Apple TV is telling the Sony TV via HDMI to raise the volume, then it shouldnt matter which remote Im using to control the Apple TV, right? This allows it to automatically control a TV's volume. I dont think any TV will support that. At the same time, press and hold the TV button and the Volume Downbutton for about five seconds. If it isnt, change it to that and try it out. Since Ive compiled everything I learned into this post. Everything is working fine but volume down is not. I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. Make sure Change with Buttons is toggled on. To start the conversation again, simply This site contains user submitted content, comments and opinions and is for informational purposes To start the conversation again, simply Select Learn New Device 3. I tried pressing the volume and mute buttons and nothing worked. omissions and conduct of any third parties in connection with or related to your use of the site. If your remote is still on the fritz, it may be time to order a replacement. any proposed solutions on the community forums. We will introduce you to various essential apps and tools to protect your data, identity, and devices. Volume control to the TV speakers is not done over HDMI-CEC, but via IR from the remote to the TV directly. This Apple TV Remote Locator Case is worth a look. Available in Black and Saddle Tan, this compact bag is stylish and practical. Weaving a little bit of life into the articles I write. Ive tried everything mentioned in this forum and I cannot get it to work. Including power cycling everything. I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. Any suggestions on how the heck we can get Apples attention on fixing this? omissions and conduct of any third parties in connection with or related to your use of the site. resetting the remote did not help unfortunately. Source. I've tried the "training" menu to setup volume control but didn't get anywhere with it. Its important to note that the problem could be with the Apple TV rather than the remote. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. I've checked that HDMI CEC is active and I can control my Apple TV playback with the TV remote (Phillips). An announcement stating that the remote is paired or paired will appear in the top-right corner of your Television. The volume control buttons on your Apple TV remote may sometimes refuse to function. But cannot control the volume using my Apple TV remote nor the remote on my phone . Aug 22, 2020 8:35 AM in response to vazandrew. If your Apple TV remote isn't working, one possible solution is to use your laptop as a remote control. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. Looks like no ones replied in a while. I have gone to the Apple TV settings, chose Remotes and Devices, chose Volume Control, and selected Learn New Device. 1-800-MY-APPLE, or, Sales and The Samsung TVs remote works just fine. Press and hold the TV/ Control clear button and the Volume down button simultaneously at the same time. My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; Select Remotes and Devices from the Apple TVs Settings menu. any proposed solutions on the community forums. Ive tried everything instructed on Apple support pages, and whats also mentioned in this older thread - but no luck in any way In addition, you should try a different type of content. I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. provided; every potential issue may involve several factors not detailed in the conversations The ONLY thing that doesnt want to work is decreasing volume. Click on Remote to view the exact battery percentage level. "Press and hold the TV/Control Center button and the Volume Down button at the same time. Thankfully, it's pretty simple to fix once you know the steps. Release the buttons after two to three seconds of holding the position. Select Learn New Device. Start with three devices for free and add more for just $2 per device, paid monthly. I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. If you still need help,contact Apple Support. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. User profile for user: This site contains user submitted content, comments and opinions and is for informational purposes Everything works fine except for one small annoyance. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. The physical Apple Remote uses IR to send the volume . How to Fix Apple TV Remote Volume Not Working? All postings and use of the content on this site are subject to the. Gregor-1138, Apple TV 4K Siri remote volume control not working. 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and With Jamf Now, one person can do in a day what a small team of people could do in a week. As above, the physical remote works with IR. tvOS 14.7 has been out for 44 days, and the automatic updates have some spread, but generally not 6 weeks (unless the unit was turned off for all of the past 5.5 weeks). Refunds. When it prompted that I press and hold the + for volume I did so and it read it correctly. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). 2. Connect your Apple TV and iDevice to the same Wi-Fi network. I was convinced when I saw version 15.5.1 that Apple for sure patched this issue, but nope! omissions and conduct of any third parties in connection with or related to your use of the site. Have you ever asked, "why did my Apple TV Remote stop controlling volume?" If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. only. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). 1-800-MY-APPLE, or, Sales and I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. I setup the new tv box and decided to setup manually to avoid any issues with settings. May 21, 2022 8:10 PM in response to @Anthony. This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. only. Source Update 4 (Dec. 27, 2022) Refunds. We would love to provide you support on this. My volume control on my Apple TV 4K remote was working. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. I installed the device successfully and everything was running beautifully. How To Turn Off Flashlight on iPhone (Without Swiping Up! Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? It doesnt work or follow the volume up or down command. Ive restarted the Apple TV box and re-paired but no success. 2. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menuand Volume Up buttons for fiveseconds etc). Hi there! Any ideas? Which is what you saw when you used your old remote that has no update and it worked great. I do not have cable and use the Apple TV as my main source of entertainment. Effortlessly set up and manage all of your Apple devices with Jamf Now! Release the buttons. I agree. Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. Your volume controls may actually be set to be managed through your TV or speaker system. User profile for user: Apple TV HD Siri remote volume and mute controls stopped working. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. Point it at the Apple TV, then press and hold the Volume Up button until the progress bar fills up on the screen. doesn't matter which app. One might think that an iOS app cannot control a TV's volume because an iPhone . Head here. Volume is not stuck on volume up at any level. Looks like no ones replied in a while. The remote still works fine in every other regard for playback, navigation, menu control etc just not the volume control. I've tried them all in varying combinations with no luck. Volume control through the software remote on your phone would require an audio receiver that supports Volume Control over CEC. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. May 23, 2022 10:57 AM in response to bgmeek, This is a completely different issue. A forum where Apple customers help each other with their products. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Apple TV 4K, Use another remote. I have HDMI CEC turned on in the TV settings. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV . I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. Best. It will unlink. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. User profile for user: Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. I have even changed hdmi cords and ports . 2. Learning new device . I bought the new Apple TV, and previously had the older Apple TV 4K. I have tried everything! Can't control volume for tv with apple tv remote I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. I can still use my Hisense TV remote to control TV volume, but Ive now lost the ability to use the Apple Siri Remote volume controls. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Enter this code on the pairing screen. 2023 Robot Powered Home |, 192.168.0.1 Refused to Connect: How to Fix in minutes, Click on Remotes and Devices, and under Remote, you get to see how full the battery level is. Use Apple TV remote. The Siri remote fully controlled both the apple tv device as well as the volume on the TV. ask a new question. Apple TV can sometimes have problems playing sound. Add a Comment. Street, Suite 108 All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. In the 'Audio Mode' option, change the setting from Auto to '16 bit'. Before buying another remote, try the following hacks to see if it works. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. All postings and use of the content on this site are subject to the. Release the buttons and wait ten seconds. Easily Find iPad Generation & Model, How To Change Your Airdrop Name on iPhone, iPad & Mac, How to Find a Lost iPhone, Even If It's Dead or Offline (Feb 2023), Create a Contact Group on iPhonethe Easy Way! Restart your Apple TV Remote. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. As such, it needs line of sight between the remote and the TV IR receptor (unlike the bluetooth for the navigation controls). Reset the ATV, Soundbar and TV already but no luck. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. volume up is working but volume down will not work. I can not control volume of my apple tv with my iOS device that is my iPhone XS. provided; every potential issue may involve several factors not detailed in the conversations I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. May 13, 2022 12:25 PM in response to @Anthony. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Plugging my ATV4K into the sound bar or the TV directly gives me the same result. I have tried learning a new remote in Apple TV settings but still no luck. Unable to control TV volume with Apple TV remote. It doesn't work or follow the 'volume up or down' command. call My volume control on my Apple TV 4K remote was working. Press Select and Play until your streaming stick reboots. 1 Answer. Volume control on 4K Apple TV not working. Wait while your remote restarts. only. Here are the steps to execute this: Firstly you need to get your Apple remote. This site contains user submitted content, comments and opinions and is for informational purposes Here's one example on Samsung's community site. Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Aug 22, 2020 11:54 AM in response to greatvovan. Aug 22, 2020 11:46 AM in response to vazandrew. Similar questions . Apple's implementation of CEC volume control is fine. I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. I have sound and can use my normal tv remote to turn the volume up and done . Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. 127,075 points. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. Pick up the remote for your television, soundbar, or audio receiver. the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. Refunds. The Apple TV and stereo are sitting next to each other and there is no obstruction. Posted on Feb 6, 2022 6:02 AM View in context. Sep 1, 2021 6:26 AM in response to emelia22. Currently, there is no way to find your Apple TV remote if you misplace it. Verify how the Apple TV remote controls volume, as specified in Settings. If the Volume button is dimmed, use the volume button on the remote that came with your television. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. To start the conversation again, simply #appletv #appletv4k #appletvremote May 14, 2022 1:23 AM in response to @Anthony. May 23, 2022 1:08 PM in response to mikereed36. Then wait 5 to 10 seconds for a Connection Lost . Once youve set up the Apple TV volume control, keep in mind that it communicates via infrared (IR). rkaufmann87, User profile for user: The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. There are some steps that you can try to fix the problem. ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. Yes, as I said it is designed to work with different TV's. So from how I understand it to work, it would be working with this setup . provided; every potential issue may involve several factors not detailed in the conversations If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. Apple may provide or recommend responses as a possible solution based on the information Volume control uses HDMI-CEC. Apr 6, 2022 6:53 PM in response to @Anthony. I use the same workaround but is not the same. Looks like no ones replied in a while. Is there a way I can manually pair the IR remote to the TV controls? I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Ive also done a full AppleTV reset to factory settings when that failed too. I simply restarted the Apple TV remote. I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). Affected Apple TV owners immediately took to the community forum to report about the same. 1-800-MY-APPLE, or, Sales and Restart your Fire Stick. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of only. Once this is done, you can release the button. 1. ask a new question. If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. omissions and conduct of any third parties in connection with or related to your use of the site. Apple disclaims any and all liability for the acts, (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? So I can see it's possible, but just not outside this one screen. All postings and use of the content on this site are subject to the. However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. Apple Remote Volume Not Working: Restart your Apple Remote May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. This can be done by installing the Remote Control for Apple TV app on your Mac. Now, release the button. any proposed solutions on the community forums. ask a new question. Good explanation of the problem. Try unplugging the Apple TV adapter and reconnecting it after at least 10 seconds to see if it fixes the issue. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. You can fix this error in many ways. Switch on your TV and keep the Remote app open on your device. For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. Rudegar. I have unplugged both devices overnight as well and nothing has changed . I have tried resetting my Apple TV , resetting my actual tv . The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here!