$240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Pharaohs & Pyramids. Bad cruise experience, shore excursions, bad weather bad handling, cold food, etc. Learn more. This was really Here is a message that appears on the Viking River Cruise webpage: The cruise line may elect to cancel your cruise. Weve canceled one cruise on the Danube and have made a few mostly minor alterations to a small handful of cruises on the Rhine, a Tauck spokesman told TPG when asked about this years cruises. Their ad is wonderful but after all is said and done it is all crap. He replied "absolutely no way both medically and because ************ weakens her immune system!" Check with your cruise line on current cruising conditions and what you can expect from them. We did not see ANY of Spain. Winston Folkers. Princess Cruises | Travel Requirements & Safety Protocols. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. #7. Viking Ocean Cruises. In the same cabin. It goes against our guidelines to offer incentives for reviews. If have a river cruise planned for the end of the summer or the fall, should you be concerned? We were never verbally informed when booking that the actual voucher would expire even if we rebooked again. We have been waiting patiently for two years for a refund, relying on the We had planned a trip in 2021 and when Viking changed their requirements we chose to cancel our trip. She really needs this positive experience to look forward to. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thu 13 Jan 2022 01.00 EST Last modified on Thu 13 Jan 2022 18.22 EST. Booking XXXXXXX. These two rivers are the most popular routes in European river cruising. We rebooked the trip for 10/12-10/23/22. But it is for us. Viking, please give an explanation. 4. I was never informed that the vaccine would be required to sail and that our money would not be eligible for a refund. This site is for entertainment purposes only. I could sail on another cruise line for a lot less money. In the end, you will have a fantastic vacation and you will get a future cruise credit according to what you miss., He added: Its better than canceling and sitting at home and not doing anything.. airfare $2198 Cruises beginning in 2009, this is not the first error and being loyal 2. He made the commissions, we will not sail and lose 14,000 dollars. Then before the departure, Viking cancelled operations and offered us vouchers for future cruises. The pandemic has not ended, and some sailings have been cancelled due to too many Covid-19 cases onboard. Change of travel requirements after full payment received/ignoring request for full refund. On the last day, all running water was turned off until we left the ship. It turns out that for the most part, if the ship sank, we would be high and dry standing on the sun deck. These conditions include: Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). We will not be booking with Viking again. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Cannot go on a cruise if not jabbed even to countries which have no covid requirements any more. For every day that is altered, AmaWaterways guests will get 50% of the daily rate they paid as a future cruise credit. Poulsbo, Washington. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus The first example of river distress is the Po River in Northern Italy. ST PAUL, Minn. There's been a lot of fanfare surrounding America's Great River cruise operated by Viking Cruises. As compensation we have been offered a derisory 200 voucher towards a future cruise. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In June, there were places along the Po that completely dried up. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. It closely resembles one of Viking's highest rated world cruises in the past, Chairman Torstein Hagen said in a live webinar Sunday when passengers were notified of the change. Refund or partial credit. Schreiner does not hold with that assertion because river cruise lines simply adjust their schedules year after year for optimal weather conditions. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Withholding of monies and shore excursion booking system failure. After 5 Viking When I called to cancel they said we did not purchase the insurance. Any help to resolve this matter will be greatly appreciated. passengers asked if ports on the new itinerary may close and if there's a chance the cruise could be canceled while underway. Vikings inability to resolve an issue with their on line booking. We booked a January 2021 cruise. They refuse to accept the fact that they changed the terms of the contract. Is it cheaper to stay out in the bay and use your own tender? We then Our Viking cruise embarkation was delayed by 2 days, shortening our trip from 12 to 10 days. Viking River Cruises Viking Rolf (Photo: Viking River Cruises) service we should have received at least a partial refund . Premium Air. They may run multiple ships back-to-back where you would transfer to another ship where the river is having navigational issues. US. This guarantee is combinable with all other Viking offers available. (The consumer indicated he/she DID NOT accept the response from the business. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. Expected weather conditions during the cruise. All I got was 'you must pay in full for your trip before booking extras'. That's our policy. I have three times tried to contact Viking, by phone, email, and chat. Regent Seven Seas Cruises was the cruise line forced to change the most stops planned for Russia, which included visits to the Solovetsky Islands, Arkhangelsk, Murmansk and St. Petersburg, as well as Odessa, Ukraine. There are no uniform river flows and water levels are unpredictable. I believe this policy and practice is clearly unfair and rather reckless. This made it impossible to catch the next flight from ***** to buenos Aries. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. On the other end, river boats are built with a shallow draft of about six feet deep to avoid hitting the river bottom. Karin Price Mueller | NJ Advance Media for NJ.com. The line confirmed the steps to TTG on Wednesday (2 March) and said it was "deeply opposed" to the . I am extremely disappointed that a once in a lifetime trip I have been looking forward to for two years is now marred before we even get on the ship. We will never try Viking again! Having trip insurance may pay you in full depending on your coverage. Crystal River Cruises has canceled its four remaining Crystal Ravel sailings this December. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. A drinks package at the original cost, when I first tried to book it. Since the ships are nearly identical, if you do transfer to another ship, you should be in a similar stateroom as the original ship. He will call us immediately - he said. In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. I ask if I could have the number to her managers boss she said no. Heres what you need to know. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. We booked a Viking cruise from Venice to Athens in late 2020 for September 2021. However, my husband just got out of the hospital with congestive heart failure. If the region has had an excess of rain, raising the river greatly, the river ship may have problems clearing bridges and other obstacles. I purchased a cruise for my wife and myself then Covid hit. What? The difference between what they gave us as a credit for a 2023 cruise (which we booked so we didn't lose all of our money) and what we originally paid is $3,494 dollars. I used my airline mile and hotel points to travel well and cheap. Unfortunately, there are still cruises being cancelled in 2022 due to Covid-19 and the uncertainty surrounding it. . MVJ is locked for this specific cruise , and if you try to book the cruise (UK website) the first available Fjords cruise in now April 2022. Virgin Voyages. You can see why people are worried. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. We accepted and paid an additional insurance premium. The draft is the amount of vessel that is below the water line. We booked a Viking River Cruise with AAA travel in August of 2019 for $14,497 for two people which excludes the insurance cost. Because we were given a voucher, we can not get out money back. I also booked this trip years ago when there was not a vaccine mandate.They will not return my money of around $22000.00 They told me I did not need vaccinations for 2022 ,now I found out we do .We do not believe in the vaccinations and I told them that right out front. Fraud and deception! The area is protected and thats where you have the low water issues. Any comments Viking? On December 9, 2019 we booked********************************* and paid ********* March 11, 2020 that cruise canceled by Viking due to COVID. 2023 Trustpilot, Inc. All rights reserved. My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. The first five miles of headwaters have completely dried up. We said yes. Booking # XXXXXXX That is all it took, I was hooked. At this point we feel it's discrimination and want our money refunded. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card.
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